At FaresoDeal, we are dedicated to ensuring customer satisfaction through transparent refund guidelines and related charges. This Refund Policy integrates Post-Ticketing Service Fees and aligns with our Terms & Conditions. By making a booking via www.faresodeal.com, you consent to follow this policy.

1. Refund Eligibility

Cancellations by Customers

  • Booking Deposits: Deposits are entirely refundable for cancellations occurring 90 days or more prior to the departure date, except when explicitly noted as non-refundable during booking.

  • Non-Refundable Services: Certain travel options, like specific airline tickets or lodging, are designated as non-refundable. Requests for refunds on these will only be considered if allowed by the Travel Provider.

  • Refund Requests Within 90 Days: For requests made within 90 days of departure, eligibility depends on the Travel Provider's rules, which may involve partial refunds or deductions.

Changes or Cancellations by FaresoDeal

  • Alternatives or Refunds: Should FaresoDeal need to cancel or modify a booking in exceptional cases, we will offer appropriate alternatives or a complete refund for the impacted segment.

  • Force Majeure: In cases of unexpected events (e.g., natural calamities or global health issues), refunds or credits will adhere to the Travel Provider's policies.

2. Refund Process and Fees

Steps to Request a Refund

  • Email FaresoDeal at support@faresodeal.com, including your booking reference and a thorough description of the cancellation reason.

  • Submit any required supporting evidence (e.g., medical documentation) as needed.

Processing Timeline

Refunds are typically handled within 5–7 business days after receiving all necessary documents. Any delays from Travel Providers do not impact FaresoDeal's administrative processing.

Refund Method

Refunds will be returned to the original payment source. For transactions via third-party processors, extra time may be needed.

3. Post-Ticketing Service Fees

Refunds, modifications, and cancellations may attract Post-Ticketing Service Fees, separate from any penalties by Travel Providers.

Standard Service Fees

The following table outlines our standard fees based on the type of request:

Request Type

Domestic Economy

International Economy

Business/First Class

Agent-Assisted Cancellations (Within 24 Hours)

$25

$35

$50

Agent-Assisted Cancellations (Beyond 24 Hours) - Refund Requests

$100

$200

$200

Changes or Modifications (e.g., ticket reissues, name corrections)

Starting at $40 per ticket (case-by-case)

Starting at $40 per ticket (case-by-case)

Starting at $40 per ticket (case-by-case)

Non-Refundable Fees

All Post-Ticketing Service Fees are non-refundable, regardless of whether the Travel Provider approves or denies the request.

Additional Airline or Provider Fees

FaresoDeal's fees are distinct from charges levied by airlines or Travel Providers, including fare adjustments, cancellation charges, or extra taxes.

4. Special Considerations

  • Credits Instead of Refunds: If a full refund is unavailable, travel credits may be provided, governed by the Travel Provider's terms and validity periods.

  • No-Show Policy: Not canceling before the Travel Provider's deadline will void any refund eligibility.

  • Non-Refundable Tickets: Tickets labeled non-refundable qualify for refunds only if the Travel Provider's fare rules explicitly permit it.

5. Additional Costs and Responsibilities

  • Exchange Rates and Foreign Fees: Your bank or card issuer handles currency conversions and international fees. FaresoDeal is not liable for discrepancies arising from exchange rate changes.

  • Documentation Requirements: It is your duty to obtain valid travel documents, such as passports and visas. Refunds will not be issued for cancellations due to inadequate documentation.

6. Contact Us

For questions about this policy or to seek assistance:

  • Email: support@faresodeal.com

  • Phone: +1-xxx-xxx-xxxx (Available 24/7)

  • Website: www.faresodeal.com

7. Updates to the Refund Policy

FaresoDeal reserves the right to revise this Refund Policy to reflect industry changes or operational adjustments. Revisions will be published on www.faresodeal.com, including the effective date.

Travel Insurance

We highly advise considering travel insurance to safeguard your plans against unexpected events like cancellations, delays, or medical issues.

By booking with FaresoDeal, you confirm that you have reviewed, comprehended, and accepted this Refund Policy, including its Post-Ticketing Service Fees. For more information, consult our full Terms & Conditions.